TERMS AND CONDITIONS

BLACK FRIDAY & CYBER MONDAY SALE

This competition runs from November 24th - November 29th 11:59PM (AEDT). 

Only applicable when you purchase either of the following:

Pilates Instructor Certification

Clinical Pilates Certification - Matwork & Equipment

Free Ante/Post Natal course will be held online on the 5th & 6th Febuary 2022 (Online via Zoom. 9am-5pm AEDT). You must be available for these course dates only. 

There is no cash alternative if the winner is unable to attend the course dates. This is not a face to face course. 

 

UH + KX NATIONAL SOCIAL SHARING COMP- NOV 2021

This competition runs from November 25th - December 5th 11:59PM (AEDT). 1 winner from each state (VIC, NSW, QLD, SA & WA) will be drawn at random on December 6th and contacted via email.

The giveaway prize includes 5 APPI Pilates Instructor Certification Courses (valued at $6,395 AUD each). The selected winners must be living within VIC, NSW, QLD, SA or WA and will be available for the below dates. If for some reason the winner is not available for the selected dates below their entry will be deemed invalid and the winner will be redrawn.

VIC (Melbourne)- January start (A mixture of online and face to face delivery - matwork & anatomy online / reformer face to face)

Weekend 1: 15 - 16 Jan online via zoom 
Weekend 2: 12 - 13 Feb online via zoom
Weekend 3: 5- 6 Mar online via zoom
Weekend 4: 2 - 3 Apr face to face  
Weekend 5: 14 - 15 May face to face
Weekend 6: 28 - 29 May face to face 
Weekend 7: 18 - 19 Jun face to face

NSW (Sydney) - January start (A mixture of online and face to face delivery - matwork & anatomy online / reformer face to face)

Weekend 1: 15 - 16 Jan online via zoom 
Weekend 2: 12 - 13 Feb online via zoom
Weekend 3: 5 -6  Mar online via zoom
Weekend 4: 30 Apr - 1 May face to face 
Weekend 5: 14 - 15 May face to face
Weekend 6: 28 - 29 May face to face 
Weekend 7: 18 - 19 Jun face to face

SA (Adelaide) - January start (A mixture of online and face to face delivery - matwork & anatomy online / reformer face to face)

Weekend 1: 15 - 16 Jan online via zoom 
Weekend 2: 12 - 13 Feb online via zoom
Weekend 3: 12 - 13 Mar online via zoom
Weekend 4: 30 Apr - 1 May face to face 
Weekend 5: 14 - 15 May face to face
Weekend 6: 4 - 5 June face to face
Weekend 7: 25 - 26 Jun face to face

QLD (Brisbane) - January start (A mixture of online and face to face delivery - matwork & anatomy online / reformer face to face)

Weekend 1: 15 - 16 Jan online via zoom 
Weekend 2: 12 - 13 Feb online via zoom
Weekend 3: 12 - 13 Mar online via zoom
Weekend 4: 21 - 22 May face to face 
Weekend 5: 4 - 5 Jun face to face
Weekend 6: 25 - 26 Jun face to face 
Weekend 7: 9 - 10 Jul  face to face

WA (Perth) - Weekends:  January start (A mixture of online and face to face delivery - matwork & anatomy online / reformer face to face)

Weekend 1: 15 - 16 Jan online via zoom 
Weekend 2: 12 - 13 Feb online via zoom
Weekend 3: 12 - 13 Mar online via zoom
Weekend 4: 21 - 22 May face to face 
Weekend 5: 11 - 12 Jun face to face
Weekend 6: 25 - 26 Jun face to face 
Weekend 7: 9 - 10 Jul  face to face

Courses take place in Melbourne, Sydney, Brisbane, Adelaide, and Perth. The winners must be able to travel to the course dates in their chosen city in order to claim the prize. There is no travel included in this prize. There is no cash alternative if the winner is unable to attend the course dates. 

In order for your entry to be valid, you must provide your details via the special competition landing page provided by Unite Health.

COVID-19

In order to attend the face-to-face component of your Pilates Instructor Certification within your state, you will be required to abide by your individual states vaccination requirements.

Unite Health continues to closely monitor the developments of the coronavirus (covid-19) and are adhering to all advice from the Australian Government Department of Health. Below is information to assist you in relation to your upcoming course. The health and safety of the Unite Health community is of the utmost importance, and we ask for your adherence to these policies to support our endeavours to keep everyone safe and healthy.

In the event that your course is postponed due to the state or federal government forbidding Unite Heath to operate due to covid-19 restrictions. We will offer an alternative future course date transfer or online option.
 
You will not be able to attend a course if you have:  

  1.  Been in close contact with someone with a confirmed case of coronavirus in the past 14 days
  2. If you have a fever, flu-like symptoms such as coughing, sore throat, fatigue and shortness of breath


If you fall under any of the above you will not be able to attend a Unite Health course until you have isolated for the required time and passed a negative covid test. 
 
While Unite Health courses will continue to operate as usual, we ask course participants to: 

  • Regularly use a hand sanitizer that will be supplied at your course 
  • Wipe down your mat after use with disinfectant wipes 
  • Wash your hands regularly with soap 
  • Bring a towel to the course to be used for your head support 
  • Wear socks at all times on the course
  • For further information please refer to the below sites: 


Australian Government Department of Health 
World Health Organisation - Basic protective measures 

COVID-19 

Unite Health continues to closely monitor the developments of the coronavirus (covid-19) and are adhering to all advice from the Australian Government Department of Health. Below is information to assist you in relation to your upcoming course. The health and safety of the Unite Health community is of the utmost importance, and we ask for your adherence to these policies to support our endeavours to keep everyone safe and healthy.

In the event that your course is postponed due to the state or federal government forbidding Unite Heath to operate due to covid-19 restrictions, we do not offer refunds. We will offer an alternative future course date transfer or online option and will waive the transfer fee. Alternatively, we will keep your course on file to be completed at a more suitable time. 

 

You will not be able to attend a course if you have:  

    1.  Been in close contact with someone with a confirmed case of coronavirus in the past 14 days
    2. If you have a fever, flu-like symptoms such as coughing, sore throat, fatigue and shortness of breath

If you fall under any of the above you will not be able to attend a Unite Health course until you have isolated for the required time and passed a negative covid test. 

To reschedule your course to a later date free of charge you will require a doctor’s certificate that states you either have coronavirus, you have come into contact with a known case of coronavirus, or are awaiting a coronavirus test result.

 

When Unite Health courses continue to operate face to face, we ask course participants to: 

    1. Regularly use a hand sanitiser that will be supplied at your course 
    2. Wipe down your mat, equipment and props after use with disinfectant wipes 
    3. Wash your hands regularly with soap 
    4. Bring a towel to the course to be used for your head support 
    5. Wear socks at all times on the course
    6. Social distancing is to be maintained at all times and participants are to take breaks outdoors
    7. No tactile feedback will be provided on any course

 

Further advice for Melbourne and Sydney based courses:

    1. Participants are to wear a mask at all times indoors except during strenuous exercise
    2. For further details on what constitutes an acceptable mask please click here
    3. Presenters are not required to wear a mask while teaching, however they are to be worn at all other times
    4. Upon arrival at the studio all participants are required to check in using the QR code
    5. Government issued proof of vaccination will be required to be sighted

 

PARTICIPANT CANCELLATIONS AND TRANSFERS

 

COURSE FEES

 

All face to face/online via zoom training courses include contact hours, course manuals, and certificate of attendance. Unite Health takes no responsibility for any additional costs incurred outside of the course fees. Unite Health accepts no responsibility for any bodily harm that may arise during or after taking any of our courses. Additional education materials such as reading articles and DVDs are not included in the course fees. If you are enrolled in a certification series, you have two years from the time of booking to complete your training courses. If courses aren't completed during that period, you will be required to purchase the courses again. 

 

COURSE TIMES, LATE ARRIVALS AND EARLY DEPARTURES

Courses run all day and participants are required to attend the full sessions. 

It is a requirement of APPI that you attend 100% of your course in order to be eligible to sit your exams. 

If you are unable to attend the full day of your course, you will be required to reschedule. Please refer to the course transfers section. 

It will be the participants’ responsibility to contact the head office to arrange a course transfer. 

If you do not wish to wait until the next available course date to make up the time and session missed, you can arrange a 1:1 mentor session with a course presenter. This is charged at $70 per hour and is payable at the time of booking. 

 

COURSE CANCELLATIONS

 

Without exception, Unite Health does not offer refunds for change of mind or circumstances.

If you decide to cancel your course due to a change of mind or circumstance, you will forfeit your course fees.  

 

COURSE TRANSFERS

 

Transfers are accepted with written notice 30 days before the course start date and will incur a $150 administration fee per weekend (2-day course) transferred. If you are enrolled in an intensive training course, the $150 transfer fee will apply to each course level. 

    1. Course transfers will be accepted outside 30 days and will incur a $150 transfer fee
    2. Participants are allowed to transfer once only 
    3. Transfers must fall within 12 months of the original course date 
    4. No transfers are accepted within 30 days of a course date. Any cancellations or no-show’s within this period will result in a forfeiture of course fees
    5. If you are unwell and can provide a doctor's certificate, exceptions will be made; however, the transfer fee will still be applicable

EXAM CANCELLATIONS AND TRANSFERS

 

Exams cancellations and transfers are not accepted. Should you cancel or no show to a scheduled exam within 7 days of your exam date, you will be required to pay $150 late cancellation fee before booking a new exam date.    

 

EXAM TIME FRAME

You must sit your matwork, equipment certification or Pilates Instructor Certification exam within 12 months of completing the final module within the certification series. After this time, your payment for the exam will expire, and you will be required to repurchase the exam:

    1. Matwork Certification exam $250
    2. Equipment Certification exam $350
    3. Pilates Instructor Certification exam is $250 

  

PRODUCTS – TERMS & CONDITIONS

 

AUSTRALIA DELIVERY

 

Deliveries within Australia are dispatched using Australia Post. The estimated delivery time is seven working days from the time of purchase. Occasionally, goods may be delivered in several consignments. Please also note that we do not dispatch at weekends. If we have not delivered the goods within 30 days of expected delivery then you may cancel your order and we will refund any money paid by you.

 

FAILED DELIVERIES

 

Australia Post will attempt to deliver your parcel once. If you are not available, the parcel will be left at your local Post Office to be collected within five working days. If you do not collect your parcel within five working days it will be sent back to Unite Health, and you will have to re-pay the postage and packaging. To prevent this happening, we advise you to use a delivery address where there will be someone available from 9am-5 pm Monday-Friday. If you do not receive your parcel or notification of failed delivery from the Post Office within seven working days of purchasing the product, please contact the Head Office team on 03 9525 0080. We reserve the right to recharge for delivery at cost or in the event you wish to be refunded, the refund amount is less the actual amount paid by us for postage (note for all but small items this is likely to be more than we charged you for carriage on your invoice).

 

DELIVERY OUTSIDE OF AUSTRALIA

 

If you would like to order any of our products for delivery outside of Australia please call Head Office on + 61 406 825 671 and your order and payment to be taken over the phone. Please note the delivery charges will be applied depending on the weight/size and country of delivery.

 

DELIVERY CHARGES

 

Delivery prices are automatically calculated. Damaged or Defective Goods: We endeavour to supply goods free from defects in materials and workmanship. You should inspect the goods when you receive them for defects or damage and notify us within five days if there are any problems. We reserve the right to replace the goods or refund the monies paid by you.

 

OUT OF STOCK

If an item is out of stock, payment can still be made for the item. If you have made other purchases and those items are in stock, we will send the items to you straight away, and the item out of stock will be shipped separately at no extra charge once in stock.

 

GENERAL – TERMS & CONDITIONS

 

UNITE HEALTH MINIMUM COURSE NUMBERS & CANCELLATIONS

 

Unite Health reserves the right to reschedule or cancel any course without notice due to insufficient course booking numbers, presenter illness, or COVID- 19. Unite Health takes no responsibility for any additional costs incurred outside of the fees charged, such as travel and accommodation. If Unite Health reschedules a course, you will be given the option to attend the next possible course or receive a credit on your account for the entire course amount (to be used against any Unite Health course).

 

PRIVACY & CONSENT

 

By enrolling in and attending a course, you provide consent for photos and/or video footage of yourself taken during the course period to potentially be used by Unite Health for future marketing purposes online and/or in print media.

PAYMENT OPTIONS

 

Unite Health accepts Visa Debit, Visa Credit, Visa Electron, and MasterCard and uses a secure payment system. To discuss payment options, please contact the Head Office team directly on 0406 825 671. 

 

ORDER CONFIRMATIONS

 

Upon booking a course or placing a product order using our automated shopping basket system, you will receive an email order confirmation which includes your tax receipt. Please check that the details contained in this email are correct. If there are any mistakes, please contact us immediately. In the unlikely event of us being unable to fulfill your order or part of the order, (due to having sold out of a selected item), or there being an error in your order we will advise you as soon as it is possible. If payment has been made on an order that we are unable to fulfill we will notify you immediately and send the item as soon as we have it in stock.

 

GST

 

The prices include GST, where applicable.

 

PROMOTIONS

 

Only one promotional/ voucher code can be applied to any course or product payment.