TERMS AND CONDITIONS

PARTICIPANT CANCELLATIONS AND TRANSFERS

 

COURSE FEES

 

All face to face/online via zoom training courses include contact hours, course manuals, and certificate of attendance. Unite Health takes no responsibility for any additional costs incurred outside of the course fees. Unite Health accepts no responsibility for any bodily harm that may arise during or after taking any of our courses. Additional education materials such as reading articles and DVDs are not included in the course fees. If you are enrolled in a certification series, you have two years from the time of booking to complete your training courses. If courses aren't completed during that period, you will be required to purchase the courses again. 

 

COURSE TIMES, LATE ARRIVALS AND EARLY DEPARTURES

Courses run all day and participants are required to attend the full sessions. 

It is a requirement of APPI that you attend 100% of your course in order to be eligible to sit your exams. 

If you are unable to attend the full day of your course, you will be required to reschedule or be provided with recorded content. Please refer to the course transfers section. 

It will be the participants’ responsibility to contact the head office to arrange a course transfer or a recording to catch up on missed material. 

If you do not wish to wait until the next available course date to make up the time and session missed, you can arrange a 1:1 mentor session with a course presenter. This is charged at $150 per hour and is payable at the time of booking. 

 

COURSE CANCELLATIONS/REFUNDS

 

Without exception, Unite Health does not offer refunds for change of mind or circumstances.

If you decide to cancel your course due to a change of mind or circumstance, you will forfeit your course fees.  

 

COURSE TRANSFERS

 

Transfers are accepted with written notice 30 days before the course start date and will incur a $75 administration fee per weekend (2-day course) transferred. If you are enrolled in an intensive training course, the $75 transfer fee will apply to each course level. 

    1. Course transfers will be accepted outside 30 days and will incur a $75 transfer fee
    2. Participants are allowed to transfer once only 
    3. Transfers must fall within 12 months of the original course date 
    4. No transfers are accepted within 30 days of a course date. Any cancellations or no-show’s within this period will result in a forfeiture of course fees
    5. If you are unwell and can provide a doctor's certificate, exceptions will be made; however, the transfer fee will still be applicable

EXAM CANCELLATIONS AND TRANSFERS

 

Exams cancellations and transfers are not accepted within 14 days of your scheduled exam. Should you cancel in this timeframe or no show to a scheduled exam, you will be required to pay $150 late cancellation fee before booking a new exam date.    

 

EXAM TIME FRAME

You must sit your matwork, equipment certification or Pilates Instructor Certification exam within 12 months of completing the final module within the certification series. After this time, your payment for the exam will expire, and you will be required to repurchase the exam:

    1. Matwork Certification exam $250
    2. Equipment Certification exam $350
    3. Pilates Instructor Certification exam is $150 

  

PRODUCTS – TERMS & CONDITIONS

 

AUSTRALIA DELIVERY

 

Deliveries within Australia are dispatched using Australia Post. The estimated delivery time is seven working days from the time of purchase. Occasionally, goods may be delivered in several consignments. Please also note that we do not dispatch at weekends. If we have not delivered the goods within 30 days of expected delivery then you may cancel your order and we will refund any money paid by you.

 

FAILED DELIVERIES

 

Australia Post will attempt to deliver your parcel once. If you are not available, the parcel will be left at your local Post Office to be collected within five working days. If you do not collect your parcel within five working days it will be sent back to Unite Health, and you will have to re-pay the postage and packaging. To prevent this happening, we advise you to use a delivery address where there will be someone available from 9am-5 pm Monday-Friday. If you do not receive your parcel or notification of failed delivery from the Post Office within seven working days of purchasing the product, please contact the Head Office team on 03 9525 0080. We reserve the right to recharge for delivery at cost or in the event you wish to be refunded, the refund amount is less the actual amount paid by us for postage (note for all but small items this is likely to be more than we charged you for carriage on your invoice).

 

DELIVERY OUTSIDE OF AUSTRALIA

 

If you would like to order any of our products for delivery outside of Australia please call Head Office on + 61 406 825 671 and your order and payment to be taken over the phone. Please note the delivery charges will be applied depending on the weight/size and country of delivery.

 

DELIVERY CHARGES

 

Delivery prices are automatically calculated. Damaged or Defective Goods: We endeavour to supply goods free from defects in materials and workmanship. You should inspect the goods when you receive them for defects or damage and notify us within five days if there are any problems. We reserve the right to replace the goods or refund the monies paid by you.

 

OUT OF STOCK

If an item is out of stock, payment can still be made for the item. If you have made other purchases and those items are in stock, we will send the items to you straight away, and the item out of stock will be shipped separately at no extra charge once in stock.

 

GENERAL – TERMS & CONDITIONS

 

COURSE CANCELLATIONS/REFUNDS 

Without exception, Unite Health does not offer refunds for change of mind or circumstances. If you decide to cancel your course due to a change of mind or circumstance, you will forfeit your course fees.

 

UNITE HEALTH MINIMUM COURSE NUMBERS & CANCELLATIONS

 

Unite Health reserves the right to reschedule or cancel any course without notice due to insufficient course booking numbers, presenter illness, or COVID- 19. Unite Health takes no responsibility for any additional costs incurred outside of the fees charged, such as travel and accommodation. If Unite Health reschedules a course, you will be given the option to attend the next possible course or receive a credit on your account for the entire course amount (to be used against any Unite Health course).

 

PRIVACY & CONSENT

 

By enrolling in our course you give permission for images to be used by Unite Health for publications and public relations activities. In particular, this may include use in print and electronic media, including the Internet and official social media platforms. 

PAYMENT OPTIONS

 

Unite Health accepts Visa Debit, Visa Credit, Visa Electron, and MasterCard and uses a secure payment system. To discuss payment options, please contact the Head Office team directly on 0406 825 671. 

 

ORDER CONFIRMATIONS

 

Upon booking a course or placing a product order using our automated shopping basket system, you will receive an email order confirmation which includes your tax receipt. Please check that the details contained in this email are correct. If there are any mistakes, please contact us immediately. In the unlikely event of us being unable to fulfill your order or part of the order, (due to having sold out of a selected item), or there being an error in your order we will advise you as soon as it is possible. If payment has been made on an order that we are unable to fulfill we will notify you immediately and send the item as soon as we have it in stock.

 

BALANCE PAYMENTS

 

The APPI Clinical Pilates Matwork and Equipment Certification offers the below payment options: 

 

1) Upfront price $4995 

  • To be paid in full at the time of enrollment

 

2) Payment plan price $5495 (2-part plan of $2747.50)

  • 2 payments of $2747.50
  • Payment #1 is due now to secure one of the limited places
  • Payment #2 is due 6 weeks after your initial payment
  • Use voucher code FCPAY23 to pay your deposit today

 

The APPI Pilates Instructor Certification offers the below payment options:

 

1) Upfront price $4995 

  • To be paid in full at the time of enrollment

2) Payment plan price $5495 (2-part plan x $2747.50)

  • 2 payments of $2747.50
  • Payment 1 due on enrolment to secure a spot
  • Payment 2 is due 6 weeks after your initial payment
  • We will contact you with instructions to make payment 2 
  • Use voucher code PICPAY23 to pay your deposit today

3) Payment plan price $5994 (6-part plan x $999)

  • 1 payment of $999 to secure your spot, then 5 monthly payments of $999
  • Payment 1 due on enrolment to secure one of the limited places
  • Payment 2 - 6 is due every 4 weeks after your initial payment
  • We will contact you with instructions to make payments 2-6
  • Use voucher code PICPAY6 to pay your deposit

 

Processing balance payments

Unite Health will send a link to pay your balance two weeks prior to the due date.

 

Balance payment late fees  

Extensions will not be granted on balance payments. By enrolling via a balance payment option you agree to make all additional payments on or before the due dates. 

 

Outstanding balance payments 

  • Should you miss a balance payment date, an administrative fee of 5% will be added to your outstanding balance.
  • All outstanding balances are to be paid prior to the completion of your Pilates teacher training course and before completion of certification exams.
  • You will not be eligible to sit certification exams should a balance be owing. All funds are to be received before an exam date will be granted. 
  • Should a balance be outstanding you will be unenrolled from all upcoming course dates until the outstanding funds have been received. 

 

GST

The prices include GST, where applicable.

 

PROMOTIONS 

Only one promotional/voucher code can be applied to any one course or product purchase. The $100 voucher code can only be applied on the APPI Pilates Instructor Certification or APPI Clinical Pilates Certification.

For any inquiries or assistance, please contact our customer support team at info@unitehealth.com.au.

Terms and Conditions for APPI Clinical Pilates Certification Course Giveaway

  1. Eligibility
    • Participants must be at least 16 years of age and residing in Australia at the time of entry.
    • Employees of Unite Health and their immediate family members are not eligible to participate.
  2. How to Enter
    • To enter, eligible participants must enrol and make an upfront payment for the APPI Clinical Pilates Instructor Certification course by midnight on Wednesday, November 27th.
    • Only fully paid, confirmed enrollments are eligible for entry into the giveaway.
  3. Prize Details
    • The prize consists of a full refund of the course fees paid for the APPI Clinical Pilates Instructor Certification, valued at (Valued at $6,395!)
    • The prize is non-transferable, non-exchangeable, and cannot be redeemed for cash.
    • Refund/prize value is only equivalent to the amount paid. 
  4. Selection of Winner
    • The winner will be chosen by random draw from all eligible entries received by the entry deadline.
    • The draw will be conducted within seven (7) days following the entry deadline, and the winner will be notified via EDM.
  5. Winner Notification and Prize Claim
    • The winner will be notified by email or phone. If the winner does not respond within fourteen (14) days of the notification, a new winner may be selected at Unite Health’s discretion.
    • The refund of course fees will be processed through the original payment method.
  6. General Conditions
    • By participating, entrants agree to abide by these terms and conditions and to be bound by all decisions made by Unite Health, which are final.
    • Unite Health reserves the right to cancel or modify the giveaway if necessary due to circumstances beyond its control.
    • By accepting the prize, the winner agrees to allow Unite Health to use their name and likeness for promotional purposes related to this giveaway.
  7. Privacy
    • Any personal information collected as part of this giveaway will be handled in accordance with Unite Health’s privacy policy and will not be shared with any third parties without consent.
  8. Limitation of Liability
    • Unite Health is not responsible for any technical issues, network failures, or other disruptions that may affect entry into the giveaway.

Contact Information:
For any questions regarding the giveaway, please contact Unite Health at info@unitehealth.com.au.