TERMS AND CONDITIONS

COVID-19

In line with current advice from the Australian Government Department of Health we recommend staying at home if you have recently tested postive to COVID-19. If you have tested positive to COVID-19 and cannot attend your course Unite Health will honour a complimentary transfer to a future course date with receipt of a doctors certificate or proof of a positive result. 

 

PARTICIPANT CANCELLATIONS AND TRANSFERS

 

COURSE FEES

 

All face to face/online via zoom training courses include contact hours, course manuals, and certificate of attendance. Unite Health takes no responsibility for any additional costs incurred outside of the course fees. Unite Health accepts no responsibility for any bodily harm that may arise during or after taking any of our courses. Additional education materials such as reading articles and DVDs are not included in the course fees. If you are enrolled in a certification series, you have two years from the time of booking to complete your training courses. If courses aren't completed during that period, you will be required to purchase the courses again. 

 

COURSE TIMES, LATE ARRIVALS AND EARLY DEPARTURES

Courses run all day and participants are required to attend the full sessions. 

It is a requirement of APPI that you attend 100% of your course in order to be eligible to sit your exams. 

If you are unable to attend the full day of your course, you will be required to reschedule or be provided with recorded content. Please refer to the course transfers section. 

It will be the participants’ responsibility to contact the head office to arrange a course transfer or a recording to catch up on missed material. 

If you do not wish to wait until the next available course date to make up the time and session missed, you can arrange a 1:1 mentor session with a course presenter. This is charged at $150 per hour and is payable at the time of booking. 

 

COURSE CANCELLATIONS/REFUNDS

 

Without exception, Unite Health does not offer refunds for change of mind or circumstances.

If you decide to cancel your course due to a change of mind or circumstance, you will forfeit your course fees.  

 

COURSE TRANSFERS

 

Transfers are accepted with written notice 30 days before the course start date and will incur a $75 administration fee per weekend (2-day course) transferred. If you are enrolled in an intensive training course, the $75 transfer fee will apply to each course level. 

    1. Course transfers will be accepted outside 30 days and will incur a $75 transfer fee
    2. Participants are allowed to transfer once only 
    3. Transfers must fall within 12 months of the original course date 
    4. No transfers are accepted within 30 days of a course date. Any cancellations or no-show’s within this period will result in a forfeiture of course fees
    5. If you are unwell and can provide a doctor's certificate, exceptions will be made; however, the transfer fee will still be applicable

EXAM CANCELLATIONS AND TRANSFERS

 

Exams cancellations and transfers are not accepted within 14 days of your scheduled exam. Should you cancel in this timeframe or no show to a scheduled exam, you will be required to pay $150 late cancellation fee before booking a new exam date.    

 

EXAM TIME FRAME

You must sit your matwork, equipment certification or Pilates Instructor Certification exam within 12 months of completing the final module within the certification series. After this time, your payment for the exam will expire, and you will be required to repurchase the exam:

    1. Matwork Certification exam $250
    2. Equipment Certification exam $350
    3. Pilates Instructor Certification exam is $150 

  

PRODUCTS – TERMS & CONDITIONS

 

AUSTRALIA DELIVERY

 

Deliveries within Australia are dispatched using Australia Post. The estimated delivery time is seven working days from the time of purchase. Occasionally, goods may be delivered in several consignments. Please also note that we do not dispatch at weekends. If we have not delivered the goods within 30 days of expected delivery then you may cancel your order and we will refund any money paid by you.

 

FAILED DELIVERIES

 

Australia Post will attempt to deliver your parcel once. If you are not available, the parcel will be left at your local Post Office to be collected within five working days. If you do not collect your parcel within five working days it will be sent back to Unite Health, and you will have to re-pay the postage and packaging. To prevent this happening, we advise you to use a delivery address where there will be someone available from 9am-5 pm Monday-Friday. If you do not receive your parcel or notification of failed delivery from the Post Office within seven working days of purchasing the product, please contact the Head Office team on 03 9525 0080. We reserve the right to recharge for delivery at cost or in the event you wish to be refunded, the refund amount is less the actual amount paid by us for postage (note for all but small items this is likely to be more than we charged you for carriage on your invoice).

 

DELIVERY OUTSIDE OF AUSTRALIA

 

If you would like to order any of our products for delivery outside of Australia please call Head Office on + 61 406 825 671 and your order and payment to be taken over the phone. Please note the delivery charges will be applied depending on the weight/size and country of delivery.

 

DELIVERY CHARGES

 

Delivery prices are automatically calculated. Damaged or Defective Goods: We endeavour to supply goods free from defects in materials and workmanship. You should inspect the goods when you receive them for defects or damage and notify us within five days if there are any problems. We reserve the right to replace the goods or refund the monies paid by you.

 

OUT OF STOCK

If an item is out of stock, payment can still be made for the item. If you have made other purchases and those items are in stock, we will send the items to you straight away, and the item out of stock will be shipped separately at no extra charge once in stock.

 

GENERAL – TERMS & CONDITIONS

 

COURSE CANCELLATIONS/REFUNDS 

Without exception, Unite Health does not offer refunds for change of mind or circumstances. If you decide to cancel your course due to a change of mind or circumstance, you will forfeit your course fees.

 

UNITE HEALTH MINIMUM COURSE NUMBERS & CANCELLATIONS

 

Unite Health reserves the right to reschedule or cancel any course without notice due to insufficient course booking numbers, presenter illness, or COVID- 19. Unite Health takes no responsibility for any additional costs incurred outside of the fees charged, such as travel and accommodation. If Unite Health reschedules a course, you will be given the option to attend the next possible course or receive a credit on your account for the entire course amount (to be used against any Unite Health course).

 

PRIVACY & CONSENT

 

By enrolling in our course you give permission for images to be used by Unite Health for publications and public relations activities. In particular, this may include use in print and electronic media, including the Internet and official social media platforms. 

PAYMENT OPTIONS

 

Unite Health accepts Visa Debit, Visa Credit, Visa Electron, and MasterCard and uses a secure payment system. To discuss payment options, please contact the Head Office team directly on 0406 825 671. 

 

ORDER CONFIRMATIONS

 

Upon booking a course or placing a product order using our automated shopping basket system, you will receive an email order confirmation which includes your tax receipt. Please check that the details contained in this email are correct. If there are any mistakes, please contact us immediately. In the unlikely event of us being unable to fulfill your order or part of the order, (due to having sold out of a selected item), or there being an error in your order we will advise you as soon as it is possible. If payment has been made on an order that we are unable to fulfill we will notify you immediately and send the item as soon as we have it in stock.

 

BALANCE PAYMENTS

 

The APPI Clinical Pilates Matwork and Equipment Certification offers the below payment options: 

 

1) Upfront price $4995 

  • To be paid in full at the time of enrollment

 

2) Payment plan price $5495 (2-part plan of $2747.50)

  • 2 payments of $2747.50
  • Payment #1 is due now to secure one of the limited places
  • Payment #2 is due 6 weeks after your initial payment
  • Use voucher code FCPAY23 to pay your deposit today

 

The APPI Pilates Instructor Certification offers the below payment options:

 

1) Upfront price $4995 

  • To be paid in full at the time of enrollment

2) Payment plan price $5495 (2-part plan x $2747.50)

  • 2 payments of $2747.50
  • Payment 1 due on enrolment to secure a spot
  • Payment 2 is due 6 weeks after your initial payment
  • We will contact you with instructions to make payment 2 
  • Use voucher code PICPAY23 to pay your deposit today

3) Payment plan price $5994 (6-part plan x $999)

  • 1 payment of $999 to secure your spot, then 5 monthly payments of $999
  • Payment 1 due on enrolment to secure one of the limited places
  • Payment 2 - 6 is due every 4 weeks after your initial payment
  • We will contact you with instructions to make payments 2-6
  • Use voucher code PICPAY6 to pay your deposit

 

Processing balance payments

Unite Health will send a link to pay your balance two weeks prior to the due date.

 

Balance payment late fees  

Extensions will not be granted on balance payments. By enrolling via a balance payment option you agree to make all additional payments on or before the due dates. 

 

Outstanding balance payments 

  • Should you miss a balance payment date, an administrative fee of 5% will be added to your outstanding balance.
  • All outstanding balances are to be paid prior to the completion of your Pilates teacher training course and before completion of certification exams.
  • You will not be eligible to sit certification exams should a balance be owing. All funds are to be received before an exam date will be granted. 
  • Should a balance be outstanding you will be unenrolled from all upcoming course dates until the outstanding funds have been received. 

 

GST

The prices include GST, where applicable.

 

PROMOTIONS 

Only one promotional/voucher code can be applied to any one course or product purchase. The $100 voucher code can only be applied on the APPI Pilates Instructor Certification or APPI Clinical Pilates Certification.

 

APRIL UPSKILL PROMOTION

$1000 VOUCHER

 Eligibility:

  • The "April Upskill" giveaway is open to all individuals who enrol in either the APPI Pilates Instructor Certification or APPI Clinical Pilates Certification offered by Unite Health by midnight on April 30th, 2024.
  • Upfront payments only.

Prize:

  • The prize for this giveaway is a $1,000 Unite Health upskilling voucher.

The voucher is valid for courses offered by Unite Health, including but not limited to APPI Ante Post Natal Matwork, APPI Ante Post Natal Reformer, Mindfulness, Meditation, and Breathwork for Pilates Course, and other courses available at the discretion of Unite Health.

  • The prize is non-transferable and cannot be exchanged for cash or any other alternatives.

Winner selection:

  •     The winner will be selected at random from all eligible entries.
  •     The draw will take place within seven (7) days of the giveaway closing date.
  •     The winner will be notified via email or direct message within fourteen (14) days of the draw date.
  •     If the winner does not respond within thirty (30) days of notification, a new winner may be selected at Unite Health's discretion. 

Claiming the prize:

  • To claim the prize, the winner must provide all necessary information requested by Unite Health, including full name and contact details.

General terms:

  • Unite Health reserves the right to modify, suspend, or terminate the giveaway at any time without prior notice.
  • Unite Health also reserves the right to disqualify any participant or entry that does not comply with these terms and conditions.
  • By participating in the giveaway, participants agree to be bound by these terms

By entering the giveaway, participants release Unite Health and its affiliates from any liability whatsoever, and waive any and all causes of action, related to any claims, costs, injuries, losses, or damages of any kind arising out of or in connection with the giveaway or acceptance, possession, or use of any prize.

Governing law:

These terms and conditions are governed by the laws of the jurisdiction in which Unite Health operates.

UPSKILLING BUNDLES

Promotion overview:

  • The "April Upskill" bundles are offered by Unite Health to Pilates Instructors and professionals in allied health fields. 

Promotion period:

  •   The Promotion period begins April 10th and ends at midnight on April 30th (AEST)

Eligibility:

  •     Participants can be graduates, alumni, current students or anyone looking to upskill even if they have not studied with Unite Health.

Bundle purchase:

Participants must purchase one of the three upskilling bundles offered on our website during the Promotion period. Bundles cannot be customised or altered.

Purchase method:

Participants must make their purchase through our official website. 

Bundle Descriptions:

  1. Ultimate Upskill Bundle:

- 1 x Clinical Equipment Certification ($3355)

- 1x APPI Ante Post Natal Reformer or Matwork (online or in-person) (up to $880)

- 1 x Mindfulness, Meditation and Breathwork Course ($249) 

- 1 x APPI enhancement course ($200)

- Regular Price: $4,684

- Special Price: $4,079

- Save up to $605

  1. Equipment Upskill Bundle:

-  1 x Clinical Equipment ($3355)

-  1x APPI Ante Post Natal Reformer or Matwork (online or in-person) (up to $880)

- Regular Price: $4,235

- Special Price: $3,735

- Save up to $500

 

  1. Mindful Upskill Bundle:

- 1x APPI Ante Post Natal Reformer or Matwork (online or in-person) (up to $880)

- 1 x Mindfulness, Meditation and Breathwork course ($249)

- Regular Price: $1,129

- Special Price: $979

- Save up to $150

Course completion timelines:

The Clinical Equipment Certification included in the bundles must be completed within two (2) years from the date of purchase.

The APPI Ante Post Natal Reformer and Matwork courses (online) included in the bundles must be completed within one (1) year from the date of purchase.

Assistance:

Any inquiries or assistance required regarding the Promotion or purchases should be directed to info@unitehealth.com.au.

Governing law:

These terms and conditions are governed by the laws of the jurisdiction in which Unite Health operates.

Terms & Conditions of International Pilates Day Giveaway 

  1. Eligibility: The International Pilates Day Giveaway is open to individuals who are at least 15 years old at the time of entry and are residents of Australia and New Zealand.
  2. Agreement to Rules: By participating, the participant ("You") agree to be fully unconditionally bound by these Rules, and You represent and warrant that You meet the eligibility requirements. In addition, You agree to accept the decisions of Unite Health as final and binding as it relates to the content of this Giveaway.
  3. Giveaway Period: Entries will be accepted online starting on 1st of May and the giveaway will end May 6th 2024.
  4. How to Enter: To enter the Giveaway, participants must:
    • Tag their favourite Pilates studio in the comments of the Giveaway post.
    • Tag their Pilates bestie in the comments of the Giveaway post.
    • Additionally, they can share the Giveaway post to their stories with a mention to the studio chosen.
  1. Prizes: One (1) winner will be selected at random from all eligible entries received. The winner will receive a 5-class Pilates pack for themselves at their tagged favourite studio and a 5-class Pilates pack for their tagged Pilates besti up to $250. The prizes are not transferable, redeemable for cash, or substitutable by the winner.
  2. Winner Selection and Notification: The winner will be selected by random drawing under the supervision of. The winner will be notified via Instagram Direct Message within five (5) days following the winner selection.
  3. Privacy: All personal information collected during the Giveaway may be used by Unite Health for the purposes of administering the Giveaway and for marketing purposes as outlined in our Privacy Policy.
  4. Disputes: This Giveaway is governed by the laws of Australia. without regard to conflict of law doctrines. As a condition of participating in this Giveaway, participant agrees that any and all disputes that cannot be resolved between the parties, and causes of action arising out of or connected with this Giveaway, shall be resolved individually, without resort to any form of class action, exclusively before a court located in [Your County] having jurisdiction. Further, in any such dispute, under no circumstances shall participant be permitted to obtain awards for, and hereby waives all rights to, punitive, incidental, or consequential damages, including reasonable attorney’s fees, other than participant’s actual out-of-pocket expenses (i.e., costs associated with entering this Giveaway). Participant further waives all rights to have damages multiplied or increased.
  5. Instagram: The Giveaway hosted by Unite Health is in no way sponsored, endorsed, administered by, or associated with Instagram.
  6. Agreement: By entering the Giveaway, You indicate Your full and unconditional agreement to (a) these Rules and (b) Unite Health’s decisions, which are final and binding. Winning a prize is contingent upon fulfilling all requirements set forth herein.