TERMS AND CONDITIONS

SOCIAL SHARING COMPETITION - OCT 2020 

This competition runs from Monday 19 October to Midnight AEDT Monday 2 November 2020. The prize is valued at $4,500 AUD and is valid for a place on Unite Health’s Pilates Teacher Training course on either of the following dates:

Melbourne 

  • Weekend 1: 14 - 15 Nov (online via Zoom)
  • Weekend 2: 28 - 29 Nov (online via Zoom)
  • Weekend 3: 12 - 13 Dec (online via Zoom)
  • Weekend 4: 23 - 26 Jan 2021 (face to face) 
  • Weekend 5: 5 - 8 Mar 2021 (face to face)

Sydney

  • Weekend 1: 14 - 15 Nov (online via Zoom)
  • Weekend 2: 28 - 29 Nov (online via Zoom)
  • Weekend 3: 19 - 20 Dec (online via Zoom)
  • Weekend 4: 30 - 31 Jan (face to face)
  • Weekend 5: 27 - 28 Feb (face to face)
  • Weekend 6: 13 - 14 Mar (face to face)
  • Weekend 7: 17 - 18 Apr (face to face) 

Adelaide  

  • Weekend 1: 14 - 15 Nov (online via Zoom)
  • Weekend 2: 28 - 29 Nov (online via Zoom)
  • Weekend 3: 19 - 20 Dec (online via Zoom)
  • Weekend 4: 12 - 13 Dec (face to face)
  • Weekend 5: 16 - 17 Jan (face to face)
  • Weekend 6: 20 - 21 Feb (face to face)
  • Weekend 7: 20 - 21 Mar (face to face)

Brisbane

  • Weekend 1: 14 - 15 Nov (online via Zoom)
  • Weekend 2: 28 - 29 Nov (online via Zoom)
  • Weekend 3: 19 - 20 Dec (online via Zoom)
  • Weekend 4: 12 - 13 Dec (face to face)
  • Weekend 5: 30 - 31 Jan (face to face)
  • Weekend 6: 27 - 28 Feb (face to face)
  • Weekend 7: 27 - 28 Mar (face to face)

Perth 

  • Weekend 1: 14 - 15 Nov (online via Zoom)
  • Weekend 2: 28 - 29 Nov (online via Zoom)
  • Weekend 3: 19 - 20 Dec (online via Zoom)
  • Weekend 4: 12 - 13 Dec (face to face)
  • Weekend 5: 30 - 31 Jan (face to face)
  • Weekend 6: 27 - 28 Feb (face to face)
  • Weekend 7: 27 - 28 Mar (face to face)

This course takes place in (enter cities). The winner must be able to travel to the course dates in their chosen city in order to claim the prize. There is no travel included in this prize. There is no cash alternative if the winner is unable to attend the course dates. 

In order for your entry to be valid, you must provide your details via the special competition landing page provided by Unite Health. In order to gain an additional entry, entrants must tag a friend and comment on the special competition Instagram post on @unitehealth page. You must also be following @unitehealth on Instagram in order for your entry to be valid. Judges will choose a winner, which will be announced on Unite Health’s Instagram page on Tuesday 3 November 2020.

COVID- 19 UPDATE 

Unite Health continues to closely monitor the developments of the coronavirus (COVID - 19). We wanted to provide some information to assist you in navigating the issue in relation to your upcoming course, and to support our endeavours to keep everyone safe and healthy.

You will not be able to attend a course if you have:  

  • Traveled internationally to a moderate or high-risk country in the past 14 days 
  • If you have been in contact with someone with a confirmed case of coronavirus in the past 14 days
  • If you have a fever, flu-like symptoms such as coughing, sore throat,  fatigue and shortness of breath

If you have traveled or transited through moderate to high-risk countries, or if you have been in close contact with a confirmed case of coronavirus you will not be able to attend a Unite Health course until after you have been isolated for the required time and have become well. 

To reschedule your course to a later date free of charge you will require a doctor’s certificate that states you either have coronavirus, you have come into contact with a known case of coronavirus, or are experiencing coronavirus symptoms.   

While Unite Health courses will continue to operate as usual, we ask course participants to: 

  • Regularly use a hand sanitizer that will be supplied at your course 
  • Wipe down your mat after use with disinfectant wipes 
  • Wash your hands regularly with soap 
  • Bring a towel to the course to be used for your head support 
  • Wear socks at all times on the course

For further information please refer to the below sites: 

Australian Government Department of Health 

World Health Organisation - Basic protective measures 

 

COURSE FEES

All face to face courses includes contact hours, course manuals, morning and afternoon tea, and certificate of attendance. Unite Health takes no responsibility for any additional costs incurred outside of the course fees. Unite Health accepts no responsibility for any bodily harm that may arise during or after the attendance of any of our courses. Additional education materials such as reading articles and DVDs are not included in the course fees. If you are enrolled in a certification series you have 2 years from the time of booking to complete your training courses.  If courses aren't completed during that period you will be required to purchase the courses again. 

 

PARTICIPANT CANCELLATIONS AND TRANSFERS

COURSE CANCELLATIONS: 

Without exception, Unite Health does not offer refunds for change of mind or circumstances.

If you decide to cancel your course due to change of mind or circumstance, you will forfeit your course fees.  

 

COURSE TRANSFERS:

Transfers are accepted with written notice 60 days prior to the course start date.  There is a $50.00 administration fee per transfer. Students are allowed to transfer once – after this, no refunds will be issued.  If you transfer from a course the new course date must fall within 12 months of the original course date. No course transfers are accepted within 60 days to the course start date. 

If you are unwell and can provide a doctor's certificate, exceptions will be made.

 

EXAM CANCELLATIONS AND TRANSFERS: 

Exams cancellations and transfers are not accepted.   

 

UNITE HEALTH MINIMUM COURSE NUMBERS & CANCELLATIONS

Unite Health reserves the right to reschedule or cancel any course without notice due to insufficient course booking numbers, presenter illness, or COVID- 19. Unite Health takes no responsibility for any additional costs incurred outside of the fees charged such as travel and accommodation. If Unite Health reschedules a course you will be given the option to attend the next possible course or receive a credit on your account for the full course amount (to be used against any Unite Health course).

 

PRIVACY & CONSENT

By enrolling in and attending a course you are providing consent for photo and/or video footage of yourself taken during the course period to potentially be used by Unite Health for future marketing purposes online and/or in print media.

 

EXAM TIME-FRAME

You must sit your matwork or equipment certification exam within 12 months of completing the final module within the certification series. After this time your payment for the exam will expire and you will be required to repurchase the exam. The cost of the Matwork Certification exam is $250 and the Equipment Certification exam is $350.

 

PRODUCTS – TERMS & CONDITIONS

 

AUSTRALIA DELIVERY

Deliveries within Australia are dispatched using Australia Post. The estimated delivery time is 7 working days from the time of purchase. Occasionally, goods may be delivered in several consignments. Please also note that we do not dispatch at weekends. If we have not delivered the goods within 30 days of expected delivery then you may cancel your order and we will refund any money paid by you.

 

FAILED DELIVERIES

Australia Post will attempt to deliver your parcel once. If you are not available the parcel will be left at your local Post Office to be collected within 5 working days. If you do not collect your parcel within 5 working days it will be sent back to Unite Health and you will have to re-pay the postage and packaging. To prevent this happening we advise you to use a delivery address where there will be someone available during the hours of 9 am-5 pm Monday-Friday. If you do not receive your parcel or notification of failed delivery from the Post Office within 7 working days of purchasing the product please contact the Head Office team on 03 9525 0080. We reserve the right to recharge for delivery at cost or in the event you wish to be refunded, the refund amount is less the actual amount paid by us for carriage (note for all but small items this is likely to be more than we charged you for carriage on your invoice).

 

DELIVERY OUTSIDE OF AUSTRALIA

If you would like to order any of our products for delivery outside of Australia please call Head Office on + 61 3 9525 0080 for your order and payment to be taken over the phone. Please note the delivery charges will be applied depending on the weight/size and country of delivery.

 

DELIVERY CHARGES

Delivery prices are automatically calculated. Damaged or Defective Goods: We endeavor to supply goods that are free from defects in materials and workmanship. You should inspect the goods when you receive them for defects or damage and notify us within 5 days if there are any problems. We reserve the right to replace the goods or refund monies paid by you.

 

OUT OF STOCK

If an item is out of stock, payment can still be made for the item. If you have made other purchases and those items are in stock we will send the items to you straight away and the item out of stock will be sent separately at no extra charge once in stock.

 

GENERAL – TERMS & CONDITIONS

 

PAYMENT OPTIONS

 

Unite Health accepts Visa Debit, Visa Credit, Visa Electron, and MasterCard and uses a secure payment system. To discuss payment options please contact the Head Office team directly on 03 9525 0080. 

 

ORDER CONFIRMATIONS

Upon booking a course or placing a product order using our automated shopping basket system you will receive an email order confirmation which includes your tax receipt. Please check that the details contained in this email are correct. If there are any mistakes, please contact us immediately.  In the unlikely event of us being unable to fulfill your order or part of the order, (due to having sold out of a selected item), or there being an error in your order we will advise you as soon as it is possible. If payment has been made on an order that we are unable to fulfill we will notify you immediately and send the item as soon as we have it in stock.

 

GST

The prices include GST, where applicable.

 

PROMOTIONS

Only 1 online promotional code can be applied to any course or product payment.

 

FREE ONLINE COURSE WITH YOUR APPI PILATES INSTRUCTOR CERTIFICATION BOOKING

Only valid for online courses valued at $200 or less
Only valid until 31 August 2020
You will receive a voucher code to redeem your course once you are enrolled on to the Pilates Instructor course